My fiancé and I took our 2015 Jeep here back in early March because the wiring is all off on the car. When we drive on the freeway for long amounts of time, our windshield wipers will randomly turn on and the dash board will flicker. "Auto Park is disabled" will flash on the screen. So we took it in and Mike Ayers helped us and said there was nothing wrong with it. He didn't charge us. Well, it still is happening so we brought it back. Apparently Mike didn't document our first visit so he charged us $150 just to look at it. Then said it was a dead cell battery and quoted us $560 to replace it. Now why would we pay that much when we can just replace our battery that's under warranty from where we got it from? Mind you, we took in our car at 830 AM and they kept it overnight. We had to call THEM to see what was going on. Horrible communication.Anyways, we got our battery cell replaced at the place it was under warranty at and it is still doing the same original problems. This dealership cannot diagnose what the actual problem is for the life of them. It is incredibly frustrating and pretty scary when you're out on the freeway and your car goes into neutral from drive. But nothings wrong with it right? yeah, okay.*update* I had originally wrote a bad review, but after I wrote it, the sales manager contacted us and offered us to bring our car back in free of charge since our car was still having the same problems. The manager was very pleasant to talk to and was kind and understanding. The guys in the shop did manage to figure out what was wrong with the wiring and tightened it all up, so now our car doesn’t do crazy stuff anymore when we’re driving on the freeway! Thank you again
Best dealership! Best prices and best customer service!
Jose in the service dept was so understanding of my needs and got me in and out in 20min. Great service advisor and very knowledgeable. I will be returning for sure. Just ask for Jose
My experience here was awesome. I worked with William one of the salesmen. He was very helpful and honest. He and the other staff were all kind and made the car buying process a breeze. I am very happy with my purchase and the staff here.
Sure yeah good freindly staff tk
It has my truck lol.
I drove from Fresno to look at a vehicle. I'm so glad I did. Mustafa and his staff went above and beyond for my family. It was nothing like the dreaded haggling with a dealership experience that I've had before. They gave me a fair value for my purchase and my trade. I will be driving again to purchase my next vehicle!
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